Privacy Policy

1. Introduction

Kunming Shenggong International Commerce And Trade Co., Ltd. ("we," "our," "us," or "the Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website at www.shenggong.shop (the "Site") or interact with our services. We operate in compliance with PIPL and GDPR where applicable.

2. Information We Collect

2.1 Information You Provide

• Contact Information: Full name, email, phone number, company name, and job title when you fill out our forms or request a quote.
• Communication Content: Messages, inquiries, feedback, or documents submitted through our channels.
• Business Information: Company details, project requirements, and technical specifications shared during consultations.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent, referring URLs, and navigation patterns.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies: We use cookies and analytics tools to enhance your browsing experience (see Section 5).

3. How We Use Your Information

• Service Delivery: To respond to inquiries, provide quotations, deliver services, and fulfill contractual obligations.
• Communication: To send administrative messages, service updates, technical notices, and support communications.
• Improvement: To analyze usage patterns, troubleshoot issues, optimize performance, and improve our services.
• Marketing: To send relevant insights and promotional materials — only with your consent. You may opt out at any time.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.
• Security: To detect, prevent, and respond to fraud, unauthorized access, or security incidents.

4. Legal Basis for Processing (GDPR)

For EEA residents, our legal basis includes consent, contractual necessity, legitimate interests, and legal obligations as applicable.

5. Cookies and Tracking Technologies

Our Site uses essential, analytics, and functional cookies. Essential cookies are required for basic operation. Analytics cookies help us improve the user experience. Functional cookies remember your preferences. You can manage cookie preferences through your browser settings.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data. We may share it with trusted service providers, for legal requirements, in business transfers, or with your explicit consent.

7. Data Retention

We retain personal data only as long as necessary. Contact inquiries: 2 years. Client records: contract duration plus 5 years. Marketing data: until opt-out. Analytics data: retained in anonymized form. When data is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement encryption (TLS/SSL), regular security audits, access controls, employee training, and secure data centers to protect your data. No method of transmission or storage is 100% secure, but we strive to protect your personal data using industry best practices.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, rectify, erase, restrict processing, port, and object to processing of your data, as well as withdraw consent. Contact support@shenggong.shop to exercise these rights. We will respond within 30 days as required by law.

10. International Data Transfers

Your data may be transferred internationally. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) or equivalent mechanisms under applicable law.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

12. Children's Privacy

Our services are not directed to individuals under 16. If we learn that a child has provided us with personal data without parental consent, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy. Material changes will be posted with a revised date. We encourage periodic review.

14. Contact Information

Kunming Shenggong International Commerce And Trade Co., Ltd.
Room KB572L, Jinbi Road, Daguan Street, Wuhua District, Kunming, Yunnan, China
Email: support@shenggong.shop
Phone: +86 158-6433-7493